No new patient ever hits voicemail. Sophia books consults, verifies insurance, and reschedules — every call, day or night.
A missed call is a patient who books somewhere else. Press play and watch the platform work as the conversation happens — the caller recognized, the appointment booked, the confirmation sent.
A new patient call isn't one appointment — it's a consult that often leads to imaging, a course of injections, and a run of follow-up visits. When the phone rings out, that patient doesn't wait around. They scroll to the next clinic on Google and dial it, taking all of that downstream care with them — and you never see the ones that got away.
Sophia answers every one. First ring, every hour, holidays included.
Every call is tuned to the realities of a busy practice — new-patient intake, returning patients, insurance and personal-injury questions, and the dozen things a front desk juggles the moment the phone rings.
Jordan Avery called to book a new patient consult for lower-back pain. Blue Cross insurance confirmed in-network; consult booked with Dr. Patel.
Always honest about being AI. Callers hear "this is Sophia, the AI assistant" up front, and she'll say "yes, I'm an AI" if asked. She never promises something the practice can't deliver.
Sophia isn't a generic bot you configure yourself. We build her for your practice, with your providers and your voice.
Your providers, your locations, your procedure types, your hours, and the way your practice talks to patients. She books into the schedule you actually run and routes each patient to the right provider.
She knows the plans you accept — including personal-injury and self-pay — verifies coverage on the call, and collects the intake details you need before the patient ever sits down.
Every build is done by hand and tuned to the practice, so we take on a limited number of new clinics each month. That's how each one gets the attention it needs to be right.
See the full playbook. Every call type Sophia handles, the dashboard she writes into, and how the whole build comes together — walked through end to end.
Read the Call PlaybookBuilt for healthcare privacy
Designed to meet healthcare privacy obligations end to end.
Patient data is encrypted in transit and at rest.
Every access to patient information is logged.
Recording and communication respect patient consent.
Every call is recorded, transcribed, and tied to the appointment it produced — alongside the tools your front desk runs on, all in one place.
Appointments. Every provider's day at a glance — Sophia writes each appointment straight in, with no double-booking.
No engineering on your side. You give us your providers, your locations, the insurances you accept, and the number you want answered. We build the agent, connect your scheduling, and the calls start coming in.
We map your providers, locations, procedure types, hours, and accepted insurances — plus the voice you want, friendly, formal, or somewhere in between.
We provision a number, or you forward your existing clinic line. Calls reach Sophia within seconds.
Your dashboard is ready before the first call lands — calendar, patients, messaging, marketing, and reports, all configured to your practice.
Sophia answers every call from the moment you go live. You watch appointments land in real time and tune the script as you learn what your patients ask.
Book a 30-minute demo and we'll walk you through exactly how Sophia would handle your phone — your providers, your schedule, your patients. Then we price the build for your practice.